Store Policy

At Oliif, we strive to provide the best possible customer care and support to our customers. 

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Our customer support team is available to assist customers with any inquiries, issues or complaints they may have.

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Please contact support@oliif.com

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Response Time: We aim to respond to all customer inquiries within 24 hours during business days. However, during peak seasons or holidays, response times may take longer than usual. In such cases, we will inform our customers about the delay and provide a realistic timeline for resolution.

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Customer Satisfaction: Our ultimate goal is to ensure that our customers are satisfied with our products and services. If any customer is not satisfied with our products or services, we encourage them to reach out to our customer support team. We will do everything possible to resolve the issue to the customer's satisfaction.

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At Oliif, we are committed to providing our customers with the best possible customer care and support. We believe that excellent customer care is key to building long-term relationships with our customers. If you have any questions or concerns, please do not hesitate to contact our customer support team.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address;  computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
To comply with any applicable laws and regulations.

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For wholesale inquiries please contact support@oliif.com

- Credit / Debit Cards